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Trials are 14 days based on team signup. Your trial starts when your first teammate registers and ends 14 days later. Subsequent teammates who register within the trial period don’t extend the trial. If you cancel within the first 14 days of signing up, you won’t be charged at all. Billing starts after the day your team’s trial expires.
Yes. You can cancel your account easily by reaching out to our support team.
Nope. Butter.ai is month-to-month for small teams.
Yes. Contact us to sign up for an annual contract.
To interact with the Butter.ai app in Slack, you first have to register. Once you register, you count towards your team’s total number of registered users.
Billing occurs on the first day of each calendar month. If your trial ends mid-month, you are charged a prorated amount for the remainder of the month based on the number of registered users on your team.
Once a user registers, you are charged a prorated amount for the remainder of the month. That user will be added to your standard billing cycle on the first of the following month.
Yes! Contact us to get set up.